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If your order hasn't arrived yet, please follow these steps to inquire about its status:

1. Check your Order Confirmation: First, double-check the email or confirmation page where you received your order details. Make sure the expected delivery date hasn't passed.

2. Track Your Order: If you have a tracking number, use it to monitor the progress of your order. Most shipping carriers provide real-time tracking information.

3. Contact Customer Support: If your order is delayed and you haven't received any tracking information, reach out to our customer support team. They can provide you with the latest information on your order's status and assist you in finding a solution.

You can contact our customer support team. Please have your order number and any relevant information ready to expedite the process.

Rest assured, we're here to help you get your order as soon as possible. We apologize for any inconvenience this delay may have caused.

No, we do not deliver on public holidays. Our delivery services typically operate on regular business days, excluding public holidays. If your order is scheduled for delivery on a public holiday, it will be delivered on the next available business day following the holiday. We appreciate your understanding and cooperation in this matter. If you have any specific questions about delivery dates or exceptions, please feel free to contact our customer support team for more information.

Cash on Delivery (COD) is a payment option that allows you to pay for your order in cash at the time of delivery. With COD, you can place your order online and make the payment in cash when our delivery personnel arrive at your doorstep with your package. It's a convenient payment method for those who prefer not to pay online or in advance. Please note that COD availability may vary depending on your location and the specific terms and conditions of our service. If you have more questions about using COD as a payment method, feel free to explore our payment options or contact our customer support team for assistance.

Yes, you will need to be present to sign for the delivery if a signature is required. This is a standard practice to ensure that the package is received by the intended recipient and to provide an extra layer of security for your order. Please make sure that someone is available at the specified delivery address during the estimated delivery time to sign for the package. If you have concerns about being available at that time, you can consider providing specific delivery instructions during the checkout process or contacting our customer support team for further assistance. Your cooperation in this matter helps ensure a smooth and secure delivery experience.